Обсуждение: Re: Inquiry Regarding Professional Support Listing for Ukraine - InDevLab LLC

Hi Max,

The professional services listing page is only a listing, not an 
endorsement of services[1]. Further, the PostgreSQL trademark policy[2] 
prevents organizations from officially claiming endorsement from the 
PostgreSQL community. Unfortunately, we can't provide this requested letter.

Thanks,

Jonathan

[1] https://www.postgresql.org/about/policies/services-and-hosting/
[2] https://www.postgresql.org/about/policies/trademarks/

On 9/17/25 7:34 AM, yashma77@outlook.com wrote:
> Dear colleagues,
> 
> My name is Max, and I am the head of operations at InDevLab LLC. Our 
> company is proudly listed on the official PostgreSQL website as a 
> professional support provider for Ukraine, as seen on this page: 
> https://www.postgresql.org/support/professional_support/europe/ 
> <https://www.postgresql.org/support/professional_support/europe/>
> 
> We are writing to you today with a formal request for assistance. One of 
> our major clients in Ukraine is currently in the process of renewing 
> their PostgreSQL support contract with us. According to their internal 
> procurement policies, renewing a contract without a public tender 
> requires justification that the supplier holds a unique position in the 
> market.
> 
> Our client has identified our status as the sole provider for Ukraine on 
> the official postgresql.org website as a key argument for this 
> justification. However, their administrative department requires a more 
> formal document than a screenshot of the webpage.
> 
> Therefore, we would be extremely grateful if you could provide us with a 
> formal letter or an official email confirming a simple, verifiable 
> fact: /that as of the current date, InDevLab LLC is the only company 
> listed under the 'Ukraine' section on the Professional Support page of 
> the postgresql.org website./
> 
> We fully understand that the PostgreSQL Global Development Group does 
> not issue formal certifications or act as a regulatory body. We are 
> simply requesting a confirmation of the information that is already 
> publicly available on your website, but in a format that our client can 
> use for their internal administrative purposes.
> 
> This documentation would be of immense help in securing the contract 
> renewal and would further strengthen the position of PostgreSQL within a 
> major Ukrainian enterprise.
> 
> Thank you for your time and consideration of this important matter. 
> Please let us know if you require any further information from our side.
> 
> _____________
> 
> Sincerely,
> 
> Max Avksientiev
> 
> Head of Operations
> 
> InDevLab LLC
> 
> https://indevlab.com/
> 
> m.avksientiev@indevlab.com
> 

On Thursday, September 18, 2025, Jonathan S. Katz <jkatz@postgresql.org> wrote:

Hi Max,

The professional services listing page is only a listing, not an endorsement of services[1]. Further, the PostgreSQL trademark policy[2] prevents organizations from officially claiming endorsement from the PostgreSQL community. Unfortunately, we can't provide this requested letter.

On 9/17/25 7:34 AM, yashma77@outlook.com wrote:

Therefore, we would be extremely grateful if you could provide us with a formal letter or an official email confirming a simple, verifiable fact: /that as of the current date, InDevLab LLC is the only company listed under the 'Ukraine' section on the Professional Support page of the postgresql.org website./

If the requirement is to certified the momentary condition of the page, rather than any kind of endorsement or statement on the part of the project, it might be possible to have a third-party auditor document and certify the state of the page as of a particular date. While it is clear that InDevLab is not asking for an endorsement from the project, any official from the project can be interpreted that way.