Re: Inquiry Regarding Professional Support Listing for Ukraine - InDevLab LLC

Hi Max,

The professional services listing page is only a listing, not an 
endorsement of services[1]. Further, the PostgreSQL trademark policy[2] 
prevents organizations from officially claiming endorsement from the 
PostgreSQL community. Unfortunately, we can't provide this requested letter.

Thanks,

Jonathan

[1] https://www.postgresql.org/about/policies/services-and-hosting/
[2] https://www.postgresql.org/about/policies/trademarks/

On 9/17/25 7:34 AM, yashma77@outlook.com wrote:
> Dear colleagues,
> 
> My name is Max, and I am the head of operations at InDevLab LLC. Our 
> company is proudly listed on the official PostgreSQL website as a 
> professional support provider for Ukraine, as seen on this page: 
> https://www.postgresql.org/support/professional_support/europe/ 
> <https://www.postgresql.org/support/professional_support/europe/>
> 
> We are writing to you today with a formal request for assistance. One of 
> our major clients in Ukraine is currently in the process of renewing 
> their PostgreSQL support contract with us. According to their internal 
> procurement policies, renewing a contract without a public tender 
> requires justification that the supplier holds a unique position in the 
> market.
> 
> Our client has identified our status as the sole provider for Ukraine on 
> the official postgresql.org website as a key argument for this 
> justification. However, their administrative department requires a more 
> formal document than a screenshot of the webpage.
> 
> Therefore, we would be extremely grateful if you could provide us with a 
> formal letter or an official email confirming a simple, verifiable 
> fact: /that as of the current date, InDevLab LLC is the only company 
> listed under the 'Ukraine' section on the Professional Support page of 
> the postgresql.org website./
> 
> We fully understand that the PostgreSQL Global Development Group does 
> not issue formal certifications or act as a regulatory body. We are 
> simply requesting a confirmation of the information that is already 
> publicly available on your website, but in a format that our client can 
> use for their internal administrative purposes.
> 
> This documentation would be of immense help in securing the contract 
> renewal and would further strengthen the position of PostgreSQL within a 
> major Ukrainian enterprise.
> 
> Thank you for your time and consideration of this important matter. 
> Please let us know if you require any further information from our side.
> 
> _____________
> 
> Sincerely,
> 
> Max Avksientiev
> 
> Head of Operations
> 
> InDevLab LLC
> 
> https://indevlab.com/
> 
> m.avksientiev@indevlab.com
>