Обсуждение: [pgadmin-support] a bug report: pgAdmin4 only shows splashscreen, no UI, no error

Hi

On Thu, Jun 15, 2017 at 8:31 AM, Jaroslav Záruba
<jaroslav.zaruba@gmail.com> wrote:
> Hello
>
> I have installed the most recent version of pgAdmin4
> (https://ftp.postgresql.org/pub/pgadmin/pgadmin4/v1.5/windows/pgadmin4-1.5-x86.exe)
>
> Unfortunately the application does not start, or at least does not show any
> UI. I only see the semi-transparnet splash screen, and nothing happens at
> all. When I click the splashcreen it just disappears. I can still see the
> process in the task manager though, holding onto roughly 80-100megs of
> memory.
> Every new attempt to run the app creates a new process with new splash
> screen that does nothing.
> I get no (visible) error message, and I see nothing in the Event Viewer.
>
> I am running Windows 7 64bit, UAC is off, attached are my environmental
> variables.

That sounds like a known issue with certain configurations of Windows
+ proxy server. Please try the build at
https://developer.pgadmin.org/~dpage/pgadmin4-1.5-x86.exe.


--
Dave Page
Blog: http://pgsnake.blogspot.com
Twitter: @pgsnake

EnterpriseDB UK: http://www.enterprisedb.com
The Enterprise PostgreSQL Company

Hi Dave,

Thanks for the link to the developer version.

I've been having the same issue with v1.4 and v1.5 and it was only v1.3 that worked.  I've installed the v1.5 from the
linkbelow and it works.  I still get an error message in the log although it doesn't seem to affect the application.  I
amrunning Windows 7 x64 Enterprise.
 

From C:\Users\username\AppData\Roaming\pgAdmin\pgadmin4.log

2017-06-15 09:45:05,003: ERROR  pgadmin:        Exception when checking for update
Traceback (most recent call last): File "C:\Program Files (x86)\pgAdmin 4\v1\web\pgadmin\browser\__init__.py", line
454,in index   response = urlreq.urlopen(url, data, 5) File "C:/Program Files (x86)/pgAdmin 4/v1/venv\lib\urllib2.py",
line154, in urlopen   return opener.open(url, data, timeout) File "C:/Program Files (x86)/pgAdmin
4/v1/venv\lib\urllib2.py",line 429, in open   response = self._open(req, data) File "C:/Program Files (x86)/pgAdmin
4/v1/venv\lib\urllib2.py",line 447, in _open   '_open', req) File "C:/Program Files (x86)/pgAdmin
4/v1/venv\lib\urllib2.py",line 407, in _call_chain   result = func(*args) File "C:/Program Files (x86)/pgAdmin
4/v1/venv\lib\urllib2.py",line 1241, in https_open   context=self._context) File "C:/Program Files (x86)/pgAdmin
4/v1/venv\lib\urllib2.py",line 1198, in do_open   raise URLError(err)
 
URLError: <urlopen error Tunnel connection failed: 407 Proxy Authentication Required>

Looking forward to giving the new look pgAdmin4 a good going over.

Ross



-----Original Message-----
From: pgadmin-support-owner@postgresql.org [mailto:pgadmin-support-owner@postgresql.org] On Behalf Of Dave Page
Sent: 15 June 2017 08:50
To: Jaroslav Záruba
Cc: pgAdmin Support
Subject: Re: [pgadmin-support] a bug report: pgAdmin4 only shows splashscreen, no UI, no error

Hi

On Thu, Jun 15, 2017 at 8:31 AM, Jaroslav Záruba <jaroslav.zaruba@gmail.com> wrote:
> Hello
>
> I have installed the most recent version of pgAdmin4
> (https://ftp.postgresql.org/pub/pgadmin/pgadmin4/v1.5/windows/pgadmin4
> -1.5-x86.exe)
>
> Unfortunately the application does not start, or at least does not
> show any UI. I only see the semi-transparnet splash screen, and
> nothing happens at all. When I click the splashcreen it just
> disappears. I can still see the process in the task manager though,
> holding onto roughly 80-100megs of memory.
> Every new attempt to run the app creates a new process with new splash
> screen that does nothing.
> I get no (visible) error message, and I see nothing in the Event Viewer.
>
> I am running Windows 7 64bit, UAC is off, attached are my
> environmental variables.

That sounds like a known issue with certain configurations of Windows
+ proxy server. Please try the build at
https://developer.pgadmin.org/~dpage/pgadmin4-1.5-x86.exe.


--
Dave Page
Blog: http://pgsnake.blogspot.com
Twitter: @pgsnake

EnterpriseDB UK: http://www.enterprisedb.com The Enterprise PostgreSQL Company


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Hi

On Thu, Jun 15, 2017 at 10:20 AM, McDonaldR <McDonaldR@angus.gov.uk> wrote:
> Hi Dave,
>
> Thanks for the link to the developer version.
>
> I've been having the same issue with v1.4 and v1.5 and it was only v1.3 that worked.  I've installed the v1.5 from
thelink below and it works.  I still get an error message in the log although it doesn't seem to affect the
application. I am running Windows 7 x64 Enterprise. 
>
> From C:\Users\username\AppData\Roaming\pgAdmin\pgadmin4.log
>
> 2017-06-15 09:45:05,003: ERROR  pgadmin:        Exception when checking for update
> Traceback (most recent call last):
>   File "C:\Program Files (x86)\pgAdmin 4\v1\web\pgadmin\browser\__init__.py", line 454, in index
>     response = urlreq.urlopen(url, data, 5)
>   File "C:/Program Files (x86)/pgAdmin 4/v1/venv\lib\urllib2.py", line 154, in urlopen
>     return opener.open(url, data, timeout)
>   File "C:/Program Files (x86)/pgAdmin 4/v1/venv\lib\urllib2.py", line 429, in open
>     response = self._open(req, data)
>   File "C:/Program Files (x86)/pgAdmin 4/v1/venv\lib\urllib2.py", line 447, in _open
>     '_open', req)
>   File "C:/Program Files (x86)/pgAdmin 4/v1/venv\lib\urllib2.py", line 407, in _call_chain
>     result = func(*args)
>   File "C:/Program Files (x86)/pgAdmin 4/v1/venv\lib\urllib2.py", line 1241, in https_open
>     context=self._context)
>   File "C:/Program Files (x86)/pgAdmin 4/v1/venv\lib\urllib2.py", line 1198, in do_open
>     raise URLError(err)
> URLError: <urlopen error Tunnel connection failed: 407 Proxy Authentication Required>

I'll bet that's the upgrade check trying to reach www.pgadmin.org. You
could disable that by creating a file called config_local.py alongside
config.py in the web/ directory of the installation, containing:

UPGRADE_CHECK_ENABLED = False

I'll create a ticket to have proxy authentication support added.


--
Dave Page
Blog: http://pgsnake.blogspot.com
Twitter: @pgsnake

EnterpriseDB UK: http://www.enterprisedb.com
The Enterprise PostgreSQL Company