Re: Problems connecting PGAdmin to server

I am using Pgadmin as a frontend to maintain a Postgresql database hosted on Heroku.  If I connect to the database from my home wifi connection, it connects successfully.  It also connects successfully if I tether using my mobile phone.  However if I use my university’s student WiFi, I cannot connect and I get the following error:

 

could not connect to server: Connection timed out (0x0000274C/10060) Is the server running on host <HOSTNAME> (<IP ADDRESS>) and accepting TCP/IP connections on port 5432?

 

How do I even begin to troubleshoot this?  I have checked that Pgadmin has permission in my firewall (it does), and I have checked that port, username, host, and password are correct (which they are as it works from home).  I thought maybe the port was blocked, so I used an online port checker – while it DID say port 5432 was closed on my university WiFi it also says this when tethered with my phone – but the connection DOES work on my phone.