Re: Installation
| От | Kristina J |
|---|---|
| Тема | Re: Installation |
| Дата | |
| Msg-id | CABBGFMo5oQQPRCVjctP_+pCS3Vye51jPCkCAnjGohBW7jv1i2A@mail.gmail.com обсуждение исходный текст |
| Ответ на | Re: Installation (Alejandro Román <alejandro@aroman.sh>) |
| Список | pgsql-novice |
I'll try those steps and see if anything happens. Thank you for your help.
On Sun, Oct 18, 2020, 7:17 PM Alejandro Román <alejandro@aroman.sh> wrote:
On Sun, Oct 18, 2020 at 06:49:02PM -0400, Kristina J wrote:
> I tried run as an Administrator still nothing. I attached a zip file of the
> installer log.
That log folder didn't tell us much about the error. I'm not sure if the
installer is executed at all. Some other things I think you could try
(if you haven't already):
1. Restart your computer, disable the antivirus again and then try
running the installer again as an administrator.
2. Make sure there aren't any other hidden files in the %TEMP% folder.
3. Make sure that you have all the requirements from the EDB
installation guide [0].
If none of that works, I suggest you contact EDB support to ask them why
their installer may not be running. You can find their support email
address at [1].
[0] https://www.enterprisedb.com/edb-docs/d/postgresql/installation-getting-started/installation-guide/13.0/requirements_overview.html
[1] https://www.enterprisedb.com/edb-docs/d/postgresql/installation-getting-started/installation-guide/13.0/installation_troubleshooting.html
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