Re: Bug tracker tool we need

On 07/09/2012 12:02 PM, Josh Berkus wrote:
>
> Hackers,
>
> So I want to repeat this because I think we are conflating several uses
> for a "bug tracker" which aren't the same, and which really need to be
> dealt with seperately.
>
> -- Better CF App: to track feature submissions, discussion, revisions
> and reviews.
>
> -- Bug Submitter: easy-access way for users to submit bugs and check on
> their status later.
>

===============

> -- Fix-Bug-Later Bug Tracker: a place to track bugs which are not
> immediately fixable due to complexity/breakage/external
> dependancies/priority.
>
> -- Fix Tracker: way for users to search if a particular issue was fixed,
> and what release it was fixed in.

===============

These two should be able to be the same piece of sotware.

>
> -- Testing Tracker: tool for user-testers to submit test reports for
> development and beta releases.
>

This might be able to be the same piece as fix-bug-later... with a 
different front end.

> The above are 5 different tasks with different requirements, and it's
> far from clear that we want a new tool for all of them (or even want all
> of them).
>

Not sure how to handle the first two. Bug submission is always a pita 
and although we could use the fix-bug-later app, it would clutter it as 
we were trying to determine real bugs vs user error.

Sincerely,

jD



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