Re: 9442-92C3-C7E6 : CONSULT from pgsql-announce (post)

On Tue, Aug 03, 2010 at 11:22:08AM -0700, Josh Berkus wrote:
> 
> >> Since this looks like an outsourcing job gone horribly awry that they 
> >> may not be able to confirm a fix of immediately, would it be reasonable 
> >> to ask for an expected resolution date from Continuent?  I think that if 
> >> they can commit to a relatively soon date for "this won't ever happen 
> >> again", that might be sufficient to send the angry villagers at home if 
> >> it holds this time.
> 
> Eero says that they've stopped the email campaign until they know what's
> wrong.

That's great to hear!

Let's take this opportunity to create some policy around this, now
that we're not under the gun.

The "hey, you're sending a little more email than is appropriate" part
is pretty well covered.

The "you scraped the mailing lists and sent out marketing to everyone
you found" part is done a little too /ad hoc/ for my taste.  Maybe
some written policy about permissible behavior in this arena would
help clarify.

What say?

Cheers,
David.
-- 
David Fetter <david@fetter.org> http://fetter.org/
Phone: +1 415 235 3778  AIM: dfetter666  Yahoo!: dfetter
Skype: davidfetter      XMPP: david.fetter@gmail.com
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