Re: Managing the community information stream

Bruce Momjian wrote:
> Alvaro Herrera wrote:
> > Bruce Momjian wrote:
> > > Alvaro Herrera wrote:
> > > > Bruce Momjian wrote:
> > > > > Alvaro Herrera wrote:
> > > > 
> > > > > > In Debian's bug tracking system, when the bug is created (which is done
> > > > > > by sending an email to a certain address) it gets a number, and the
> > > > > > email is distributed to certain lists.  People can then reply to that
> > > > > > mail, and send messages to 12345@bugs.debian.org and it gets tracked in
> > > > > > the bug, and you can see all those messages in the bug report.  I
> > > > > > ass-ume that BZ 3.0 does something similar.
> > > > > 
> > > > > But often a TODO item has multiple threads containing details (often
> > > > > months apart), and it isn't obvious at the time the thread is started
> > > > > that this will happen.  Note the number of TODO items that now have
> > > > > multiple URLs.  How is that handled?
> > > > 
> > > > Just add the bug address to CC and reply to it, just like when you reply
> > > > to say "added to TODO", only that you don't need to manually go and
> > > > modify the TODO file by hand.  The bug tracking system puts that mail
> > > > into the bug report.  Subsequent followups keep the bug address in CC
> > > > and thus the whole discussion is saved in the bug report.
> > > 
> > > Right, but you are adding the bug addresss at the end of the email
> > > thread.  How do you point to the email you want to reference?
> > 
> > I am not sure.  We will have to investigate more the capabilities of the
> > bug tracking system we intend to use.  In the worst case one could add
> > the URL for the archived message copy; second worst would be bouncing
> > (hopefully not forward) the interesting messages to the bug address.  
> 
> Sounds like what I do with the TODO list now.

Except that this is the *worst case* with the bug tracker, whereas for
the TODO list it is not only the worst case, it is also the best case
and the only case at all.

-- 
Alvaro Herrera                                http://www.CommandPrompt.com/
The PostgreSQL Company - Command Prompt, Inc.