Re: BugTracker (Was: Re: 8.2 features status)

On Wed, Aug 16, 2006 at 02:28:53PM +0200, Peter Eisentraut wrote:
> Am Mittwoch, 16. August 2006 14:10 schrieb Robert Treat:
> > I'm not sure I follow this, since currently anyone can email the bugs list
> > or use the bugs -> email form from the website.  Are you looking to
> > increase the barrier for bug reporting?
>
> Only a small fraction of the new posts on pgsql-bugs are actually bugs.  Most
> are confused or misdirected users.  I don't want to raise that barrier.  But
> I want a higher barrier before something is recorded in the bug tracking
> system.

Well, you need to get some agreement on what the bug tracker is for. Is
it:

a) a front-end to deal with complaints and bugs people have. Is it
something you expect end users to look at? This is how Debian uses its
bug-tracker, to make sure issues people bring up don't get lost. You
can always close the bug if it isn't a real bug.

Or:

b) a private bug database only used by -hackers to track known
outstanding bugs and patches.

If you want the latter, the approach would be to keep pgsql-bugs and
when a real issue comes up, bounce it to the bug tracker. Any
subsequent email discussion should then get logged in the bug report.

Have a nice day,
--
Martijn van Oosterhout   <kleptog@svana.org>   http://svana.org/kleptog/
> From each according to his ability. To each according to his ability to litigate.